Dreamcatcher Ltd. has a mission to spread the beauty of the world we live in and encourage people to deeply connect with our spiritual roots.
✅ We ship worldwide: We offer worldwide door-to-door shipping for free!
✅ We sell high-quality goods: Our products go through a careful approval process to guarantee quality.
✅ We provide excellent customer service: We take pride in personally replying to all inquiries within a work day. We are here to help you with whatever questions you may have.
✅100% Happy Guarantee: With our "100% Happy Guarantee" you are 100% safe. If you aren't 100% happy with your purchase you can send it back for a full refund within 30 days.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
✅ Free shipping
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
✅ Fast shipping
Packages shipped from our US warehouse are shipped through USPS. Packages from our foreign warehouses will be shipped by ePacket or EMS depending on the weight and size of the product.
|Location||*Estimated Shipping Time|
|United States||7-14 Business days|
|Canada, Europe||7-14 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||10-20 Business days|
|Asia||10-20 Business days|
|Africa||15-30 Business days|
✅ Tracking information
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
✅ Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.