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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
✅ Worldwide shipping
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
✅ Fast shipping
Packages shipped from our US warehouse are shipped through USPS. Packages from our foreign warehouses will be shipped by ePacket or EMS depending on the weight and size of the product.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-14 Business days |
| Canada, Europe | 7-14 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 10-20 Business days |
| Asia | 10-20 Business days |
| Africa | 15-30 Business days |
✅ Tracking information
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
✅ Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
✅ Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dream Catcher Ltd. (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
✅ Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Our reviews are verified for authenticity
The quality of this jewel is really astonishing for such a small price; beautiful polished sterling silver and sparkling blue stones in a soft vivid blue. I simoly love it!!! The store sent it immediately and put a free velvet pouch in my parcel. Thank you very much for your good service and astonishing beautiful items; I do recommend you and your store firmly!
The goods came directly to the post office, everything seems to match, and the sergs and the ring,! the ring is generally a bomb, very beautiful. Photo attached;)
Beautiful
Delivery is fast. I ordered a lot of things, something for gifts. Alas, the earrings came with a marriage (((just what i wanted to give) wrote to the store, answered-will give in the next order a damaged earring (i hope to be honest), the store i like, i order not for the first time.
Beautiful pouches. The leg is smooth, the earrings are without marriage, very neatly made. Inserts of the same color. Astana was a little over a month.
Earrings are just gorgeous. As i wanted. I ordered it with a pendant. The sample is all ok. I recommend this charm
Very beautiful, thank you!
Everything is ok. it came quickly.
Earrings are beautiful, i liked it. Not very large, but not small. The only thing that the earring that i wore, ceased to shine as originally, although i wiped with a special cloth. Samples are available on the clasps and on the earrings themselves, later we will find out if this is silver. Fasteners are not very strong. It came in a package, a storage bag for 4 orders only 1.
Beautiful, gentle carnations .. The color is gently blue. Went 13 days to penza
A beautiful and feminine style of earrings, both are very clear and shine. -1 star because one gemstone is clearly a shade lighter than the other. I'm not sure if this is normal for a natural gemstones? Still, not very noticeable once worn. Both have S925 engraved.
Beautiful, but topaz in earrings of different shade (
Got her earrings. This time with amethyst. Very cute. (on the past green did not immediately see whether the crack, or the scratch, these seem not). Shipping fast, tracking not all the way. Like how they sit on their ears. Already ordered more... Purchase is happy!
The product almost the same, i say almost, because the color of the stone is a little clearer than you see in the picture, for everything else very well
to small but good
Very even cute))!