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Dreamcatcher Ltd. has a mission to spread the beauty of the world we live in and encourage people to deeply connect with our spiritual roots.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
✅ Free shipping
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
✅ Fast shipping
Packages shipped from our US warehouse are shipped through USPS. Packages from our foreign warehouses will be shipped by ePacket or EMS depending on the weight and size of the product.
Location | *Estimated Shipping Time |
---|---|
United States | 7-14 Business days |
Canada, Europe | 7-14 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 10-20 Business days |
Asia | 10-20 Business days |
Africa | 15-30 Business days |
✅ Tracking information
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
✅ Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
✅ Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
✅ Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hat came the same as in the photo of the store. Only a little wrinkled around the edges, i hope to straighten
The hat is not bad enough, for a photo shoot the most it.
The hat came perfectly packed. It was a month. Straw natural. The size is small, the fields are narrow, the woman does not fit, and the child is perfect.
Like in the picture, and well packed. Don't hurt on the trip
Satisfied, everything is well packed, delivery to ukraine month
Same as in the photo, very well packed
Super hat and fast shipping!
Article of good quality even if it happened deformed Delivery one month to Morocco
The hat took her daughter, the parcel was taken just the day before dr :) came in less than a month. Packed for 5 +. The size for 3 years is a little big, and i just :) but the fields are small. Straw, looks very stylish. The only negative-the elastic band was sewn crooked, not in the middle, so the hat was pumped, it was necessary to sew.
To moscow 1,5 months, the parcel was tracked, shla through lithuania, the store well packed in a double bubble, the hat has an elastic band for the child, the size corresponds, not small
Great hats. Approached me and the child 1.4. The quality is good, packed was excellent, so not wrinkled. I recommend.
really nice hat, packed very well. better than expected.
Shipping 18 days. Packed very well, the hat is cool, there is an elastic band. Only on the baby our very big.
Thank you very much! Expected arrival of the parcel in a month, not earlier. But she came in a week 2!!! Packed perfectly! I was afraid that the crumpled will come, but everything is super! Thank you for fast delivery, excellent packaging and quality. Hat is lovely! There is a smell, but i hung it on the balcony for the night and everything quickly disappeared. Thank you❤